Betovo Terms and Conditions

Welcome to Betovo. These terms and conditions govern your use of our services and apply the moment you register an account with us. By creating a Betovo account, playing casino games, placing sports bets or claiming any Betovo bonus, you confirm that you have read, understood and agreed to be bound by these terms. If you do not agree with any part of these terms, we ask that you do not use our platform.

Who We Are

Betovo is owned and operated by Willx N.V., registered under the laws of Curacao under registration number 161182, with our registered address at Zuikertuintjeweg z/n (Zuikertuin Tower), Curacao. Payments across our platform are handled by XLNC LTD, a company registered in Cyprus under number HE436468. Our services are provided through betovo3184705.com, and for players in Canada we operate a dedicated Canada-facing mirror. When you play with us, you generally contract with Willx N.V., though other group companies and their licences may apply depending on your jurisdiction, as communicated to you where relevant.

We hold a licence issued by the Curacao Gaming Authority, licence number OGL/2024/1647/0892, issued on 22 November 2024. These terms have been in force since 20 September 2022. Where any translated version of these terms conflicts with the English version, the English version is final and controls in every instance. We maintain anti-money-laundering compliance to the standard of the 5th AML Amendment, and we hold player funds in a segregated account separate from our corporate funds.

Eligibility to Use Betovo Casino

To register a Betovo casino account, you must be at least 18 years old or the legal gambling age applicable in your jurisdiction, whichever is higher. We do not accept registrations from residents of the countries on our restricted list, which includes a large number of jurisdictions worldwide. This list can change at any time without prior notice, and we do not guarantee successful withdrawals or refunds if a player has breached it. Certain games may also be unavailable in specific jurisdictions due to game-provider licensing restrictions. We do not permit the use of VPNs or any other tool to mask your true location, and our restricted list may differ by domain depending on local regulatory requirements.

Registration and Account Responsibilities

When you create an account with us, you agree to provide accurate, current and complete information. You are responsible for keeping your Betovo login credentials confidential, and we are not liable for losses arising from unauthorized access resulting from your failure to protect your account details.

• You may only hold one account with Betovo casino; duplicate accounts may be closed and any associated funds forfeited.
• You must use your own name, payment methods and identity documents when depositing or withdrawing funds.
• You agree to complete our identification procedures, which may include submitting a selfie and identity documents, when requested.
• You must notify our support team immediately if you suspect unauthorized use of your account.

Deposits and Withdrawals

Our minimum deposit is $15 or the equivalent in your account currency, and maximum deposit limits depend on your chosen payment method, account level and other factors we determine at our discretion. We accept a wide range of deposit methods including Interac, Visa, Mastercard, Google Pay, Jetonbank, Flexepin, MiFinity, eZeeWallet, bank transfer, and a selection of cryptocurrencies. All listed deposit methods carry a 0% fee and are processed instantly. Deposits must be made using a payment method registered in your own name; we do not accept third-party funds, and we reserve the right to confiscate all winnings where a breach is found.

Our minimum withdrawal amount is $15 by default, subject to the limits imposed by individual payment providers. Wherever possible, we require withdrawals to be made to the same payment instrument used for the deposit. Our default withdrawal limits are $900 per day, $4,500 per week and $18,000 per month, with higher limits available at increasing VIP levels, up to $3,000 per day, $15,000 per week and $60,000 per month at our highest level. These limits do not apply to progressive jackpot wins, which we arrange individually with the player.

Before processing any withdrawal, we require identity verification, and anti-money-laundering regulations require a minimum turnover of your deposited funds before withdrawal: three times the deposit for slots and most games, ten times for table games, and once for sports bets at minimum odds of 1.50. We aim to approve withdrawal requests within 72 hours, though processing may take up to 7 business days depending on our payment providers, over which we do not have full control. Please note we do not process withdrawals on weekends, and larger wins of $7,500 or more may require additional verification time.

Bonuses and Promotions

Every Betovo bonus, including our welcome package, free spins offers and sports bonuses, is subject to specific wagering requirements and terms published alongside each promotion. Our standard welcome bonus carries 35x wagering, while non-deposit bonuses and free spins carry 40x wagering. We reserve the right to limit the maximum bet permitted while a bonus is active, and we may cancel any bonus that we determine is being abused. Bonus abuse includes, but is not limited to, using maximum stakes to build a balance on high-variance games, switching strategies after a win, or repeatedly claiming high-percentage deposit bonuses without genuine play in between. We may exclude any player from future promotions or close an account where we identify such behavior.

Each Betovo bonus code and promotional offer is limited to one per person, household, email address, IP address, phone number, payment method and device. We reserve the right to modify, suspend or terminate any promotion at any time without prior notice.

Our Games and Services

We offer a wide selection of casino games, live dealer tables, sports betting markets and jackpot titles from providers including Fugaso, BGaming, Gamzix and Spinomenal. Our Betovo app is available for installation, and our platform can be accessed via desktop, mobile browser or our dedicated application, with these terms applying equally regardless of the device or software you use to access our services. We reserve the right to modify, suspend or discontinue any game or feature at our discretion.

Currencies and Payment Processing

We accept play in EUR, NOK, PLN, CAD, BRL, CHF, CZK, JPY and NZD. Our internal operating currency is the euro, so amounts debited by your card issuer in another currency may vary slightly from what is displayed. We do not offer fiat-to-crypto conversion services, and jackpot amounts are always calculated in euro before conversion to your account currency at a rate we set and may adjust.

Our Right to Suspend or Terminate Accounts

We reserve the right to suspend, restrict or close your account if we suspect fraud, breach of these terms, bonus abuse, underage gambling, or use of our services from a restricted jurisdiction. We may also close accounts where required by law or by our licensing authority. In such cases, we may withhold any winnings obtained in breach of these terms.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to Betovo casino at all times. We are not liable for losses arising from technical failures, third-party payment provider delays, or events beyond our reasonable control. Card payouts in particular are not guaranteed, as issuing banks may block or reject such transactions at their own discretion.

Responsible Gaming

We are committed to promoting responsible gambling and offer tools including deposit limits, self-exclusion and account closure options. If you feel your gambling is becoming a concern, we encourage you to contact our support team, available 24/7 via live chat and email, for assistance.

Changes to These Terms

We may update these terms and conditions from time to time to reflect regulatory changes or updates to our services. Continued use of your Betovo account after any changes constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed of any updates.

Contact Us

If you have any questions regarding these terms, our bonus policies, or your Betovo casino account, our support team is available around the clock via live chat or by email at support@betovo3184705.com.